We will file all hospital-related medical claims with your insurance. Because insurance coverage varies, we automatically bill your claim for the full amount. You will receive a bill for any outstanding balance.

If you have a managed-care plan, you may need prior authorization or pre-certification for treatment. Please discuss this in advance with your physician and contact your insurance company to ensure treatment coverage. In some cases, managed-care plans will not pay for hospital costs if patients do not pre-certify before coming to the hospital. Our filing of claims with your insurance company does not guarantee coverage.

During your visit to the hospital, you may experience a variety of tests, procedures and services. Many of these services are performed by health-care providers who work in the hospital but bill for their services separately. After your visit, you may receive bills from several different health-care providers, such as your radiologist, pathologist, ER physician, and your physician.

Can I make an appointment to talk to someone in person about my bill?
Yes. You can schedule an appointment by calling the business office for your facility:

What health plans are honored at Hansford County Hospital District facilities?
When you make network and physician choices, we hope you will remember the high patient satisfaction ratings and perceptions of quality care at Hansford County Hospital District. The District honors many health plan choices, including BCBS, AARP, Golden Rule, Healthsmart, Firstcare, United Health, TML, Texas Mutual, CIGNA, and Wausau.  The information on this list is subject to change at any time and without notice. Please contact your health plan to confirm a facility's continued participation in your particular network.

What if there is an error on my bill?
If you have questions about your bill, or believe that it is incorrect, call the business office:

Where is the business office?
The Business Office is in the former physicians' clinic (722 Evans) just south of Hansford Manor.
Patients needing to make payments or to inquire about billing information should now use this new Business Office location for business transactions.  Admissions will continue to occur in the front office of Hansford Hospital.

The mailing address will remain the same:
      Hansford County Hospital District
      707 Roland
      Spearman, Texas 79081

Why did my insurance only pay part of my bill?
Most insurance plans require you to pay a deductible and/or co-insurance. In addition, you could be responsible for non-covered services. Please contact your insurance company for specific answers to your questions. You may have out-of-pocket expenses.

Will my insurance plan pay for my treatment?
You need to begin by verifying that your insurance plan is honored at the facility where you are being treated. Each insurance plan is different, and even within the same company one plan may cover a certain treatment while another does not. Furthermore, participation in a plan by a Hansford County Hospital District facility does not guarantee that it is approved for all services. Contact your specific insurance plan to verify whether your treatment will be covered.